Intrapreneurship & Innovation Report

Where you find inspiration at work.

Our annual Intrapreneurship & Innovation Report offers an exchange of ideas and expertise to honor a legacy of innovation that continues to shape the connectivity industry.

Syndeo Institute proudly releases the 2025 Intrapreneurship & Innovation Report featuring exclusive commentary and perspectives from thought leaders across the connectivity, media, entertainment, and technology industries. This year’s edition includes a supplemental CX Journal dedicated to customer experience leadership.

“Then, Now, Next” celebrates Syndeo Institute’s four decades of innovation, grit, and trailblazing. From executive insights to Syndeo Institute’s upcoming documentary, this comprehensive report explores how the connectivity industry continues to evolve and lead.

Discover:

  • Executive perspectives from industry veterans
  • Cable Hall of Fame innovation highlights
  • Details about Syndeo Institute’s upcoming feature documentary
  • CX Journal findings and data-driven strategies
  • Syndeo Institute’s international expansion plans
Read the 2025 Report Below

Table of Contents

  • Then, Now, Next: Expanding our Impact: Diane Christman, President & CEO, Syndeo Institute
  • Then, Now, Next: Four Decades of Connectivity Innovation: Lou Borrelli, CEO, NCTC
  • Forty Years Forward: Where Legacy Meets the Future of Leadership: Bridget Baker, CEO, Baker Media
  • Inaugural Winner of the Innovation & Intrapreneurship Award for Excellence: Meet Jake Perlman, CTIO, Spectrum
  • Documenting The Foundation of Our Digital World: The Syndeo Institute Feature Film
  • Preserving Pioneering Voices: The Syndeo Institute Women’s Archive
  • From Cable Crisis to Customer Care: Rob Stoddard, SVP, NCTA (retired)
  • Collaborate to Elevate: CXC Spring Conference
  • Data-Driven Insights: Bridging North American Lessons with European Opportunities: Mark Trudeau, CEO, OpenVault
  • Beyond Borders: Syndeo Institute’s Next Chapter: Camilla Formica, Chief Program Officer, Syndeo Institute and Paul Cunningham, Founder and Principal, Blue Barn Consulting Ltd.

Access to topical and immediately useful business strategy and innovation content happens here.

Read our Intrapreneurship & Innovation Reports

VIEW 2024 REPORT
VIEW 2023 REPORT
VIEW 2022 REPORT